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730 West Sand Lake RD. Orlando FL. (407)250-5855
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ONLINE SALES POLICY

 

 

OUR ONLINE RETURN POLICY:

At Minerva’s Bridal, we hope you love your purchase; however if for any reason you are not completely satisfied, you may exchange your merchandise by requesting a Return Authorization (RA) within 3 days of receiving your order for an online store credit only (less shipping costs and a 15% restocking fee). The three day eligibility to request a return begins on the day that our shipping provider indicates the dress was delivered to you. We ship all items with tracking numbers for this purpose and will go by what the provider indicates as the delivery date to you.

A stated wear date is required for all purchases on Minerva’s Bridal Online. Under no circumstances will an exchange be accepted past the customer's stated wear date. If you choose not to indicate your wear date, the return policy is no longer applicable to your order and it will be considered a final sale.

If you choose to exchange your item, all return fees apply and you will be asked to make payment for the balance due for the new exchange. All exchanges are final sale. All items purchased using online store credit are final sale. We ask that all returns be sent in perfect condition, un-used and unworn with all original tags attached and packaging intact. We have the right to refuse any item we feel does not meet these requirements. Please note that you can only return an item once.

Bridal Gowns must be ordered in store or over the phone and are not considered online purchases.  You may submit a Bridal Gown order for purchase online; however, a consultant will contact you and advise you on your purchase.

Please note: Once you have placed an order with Minerva’s Bridal Online, you may NOT cancel your order unless the item ordered is not able to be delivered prior to your wear date. Products ordered and then refused by a customer at their address will incur an automatic 50% re-stocking fee in addition to the deduction of any applicable shipping charges incurred by Minerva’s Bridal.

ALL SALE ITEMS AND SALES USING PROMO CODES ARE CONSIDERED FINAL SALE! NO EXCEPTIONS

SHERRI HILL DRESSES and Special Orders are FINAL SALE. NO EXCEPTIONS

 

SPECIAL ORDERS are dresses that are not pulled from Minerva's Bridal stock or indicated as IN STOCK on the website photo. Special Orders are ordered direct from the manufacturer. IN STOCK dresses will show on the website as IN STOCK. The style number, exact size and color must be in stock to be eligable for exchange.

 

ALL INTERNATIONAL ORDERS ARE FINAL SALE

ALL INTERNATIONAL ORDERS WILL BE FOLLOWED UP WITH A SHIPPING INVOICE FOR PAYMENT VIA EMAIL. ALL SHIPPING INVOICES MUST BE PAID WITHIN 48 HOURS. IF NOT, A 50% RESTOCKING FEE WILL BE INCURRED. INTERNATIONAL CUSTOMERS ARE RESPONSIBLE FOR ALL SHIPPING CHARGES INCLUDING TAXES AND DUTIES BOTH WAYS.

 

 

PLEASE NOTE: Due to our high order volume, all orders that are placed successfully go directly to the shipping floor within minutes after the order is placed to get it shipped to you as quickly as possible. We are unable to modify or cancel your order once it has been placed and handed over to our warehouse for processing.

 

 

In Store Sales Policy

 

All sales are final. NO Refunds. NO Exchange. Any & All Deposits are NOT Refundable.

 





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About the Shop

Minervas Bridal & Prom Outlet, located near the Florida Mall, has been styling brides for almost a decade! We are proud to offer a wide variety of designer wedding and prom dresses at markdown prices. Our store was created for the bride and prom girl that wants a designer dress without paying designer prices. We carry a selection of quality wedding and prom dresses that are brand new, never worn, delivered straight from our designers. Minervas Bridal & Prom Outlet sells dresses right off the rack which is incredible for brides with a tight timeline. The majority of our wedding and prom dresses are one of a kind styles. We do offer a limited selection of orderable designer styles from our wedding and prom companies. No appointment is needed to try on dresses. Visit us any time during business hours and one of our bridal and prom consultants would love to help you! Your dream dress awaits you here at Minervas Bridal & Prom Outlet!

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Hours

Monday 11am - 7pm

Tuesday 11am - 7pm

Wednesday 11am - 7pm

Thursday 11am - 7pm

Friday 11am - 7pm

Saturday 11am - 6pm

Sunday 12pm - 5pm

(407)250-5855
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730 W. Sand Lake Rd.
Orlando FL
32809
407-250-5855
mail@minervasbridal.com




  • Our Store
+Price Filter:

+Search Only In-Stock
Narrow by Size
Search Only In-Store


+Narrow by Feature
Occasion
Type
Feature
Back Style
Color Scheme
Embellishment
Fabric
Hemline/Train
Neckline
Silhouette
Sleeve
Straps


+Narrow by Color


Collections

Wedding Dresses

  • Mary's Bridal
  • Rebecca Ingram

Prom

  • Alyce Paris
  • Clarisse
  • Faviana
  • La Femme
  • Nina Canacci
  • Primavera Couture
  • Studio 17
  • Tiffany Designs

More Styles

  • All Prom Dresses